Privacy Policy
Last updated: 26 October 2024
At Brighton Cocktail Tours ("we," "our," or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, purchase event tickets / products, or sign up for marketing communications. By using our website or services, you agree to the terms of this Privacy Policy.
1. Data We Collect
We may collect the following personal information from you:
Personal Identification Information: Name, email address, phone number, billing and shipping address, date of birth, and payment details when you purchase tickets or create an account.
Marketing Preferences: Your preferences for receiving marketing communications.
Event Preferences: Information on events attended or ticket purchases.
Technical Data: IP address, browser type, operating system, and browsing behaviour on our site.
2. How We Use Your Data
We collect and use your data for the following purposes:
To process transactions: We use your personal data to fulfil your ticket orders and provide customer service related to your purchases.
To communicate with you: We may contact you via email, SMS, or phone for order confirmation, customer support, or event /product updates.
For marketing purposes: With your consent, we may send you promotional emails about upcoming events, products, special offers, or other relevant content. You can opt out of marketing communications at any time.
To improve our website: We may analyse your browsing behaviour to enhance user experience and improve our services.
To comply with legal obligations: We may process your data to meet legal requirements or respond to lawful requests from government authorities.
3. How We Share Your Data
We do not sell, rent, or trade your personal information. However, we may share your data in the following cases:
Service providers: We may share your information with third-party companies that help us process payments, deliver services, or manage marketing communications.
Legal purposes: If required by law, we may disclose your data to comply with legal proceedings, investigations, or government requests.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to collect data on your browsing habits and improve your experience. You can choose to accept or decline cookies through your browser settings. For more detailed information, please review our Cookie Policy.
5. Your Rights
You have the following rights regarding your personal data:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete personal data.
Deletion: Request the deletion of your personal data where applicable.
Objection: Object to the processing of your personal data for marketing purposes.
To exercise any of these rights, please contact us at cheers@brightoncocktailexperiences.com.
6. Data Security
We are committed to protecting your data. We implement appropriate technical and organisational measures to prevent unauthorised access, disclosure, or loss of your personal information. However, please note that no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Marketing Communications
With your consent, we may send you marketing communications about upcoming events, products, offers, and promotions. You can opt out at any time by clicking the "unsubscribe" link in our emails or by contacting us directly at cheers@brightoncocktailexperiences.com.
9. Children's Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have the data removed.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on this page with the "Last updated" date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at cheers@brightoncocktailexperiences.com
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices.